Terms & Conditions
Last updated: April 14, 2026
1. Introduction
These Terms and Conditions govern your use of the website maoagency.com (the "Website") operated by MÄO Agency (Jessica Gavalda), based in Barcelona, Spain. By accessing or using this Website, you agree to be bound by these terms. If you do not agree, please do not use the Website.
2. Services
MÄO Agency provides branding, web design, automation, and digital strategy services for businesses in the wellness, health, and hospitality sectors. The specific scope, deliverables, and terms of any engagement are defined in individual proposals or service agreements between MÄO Agency and the client.
3. Intellectual property
All content on this Website, including but not limited to text, graphics, logos, images, case studies, and design elements, is the intellectual property of MÄO Agency or its respective clients and is protected by applicable copyright and intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works from any content on this Website without prior written consent.
- Case study content is shared with explicit client permission and remains subject to the intellectual property rights of both MÄO Agency and the respective client.
4. Brand Diagnostic Tool
The Brand Diagnostic Tool on this Website provides an indicative assessment based on the information you provide. Results are for informational purposes only and do not constitute professional advice. By using the tool, you consent to the collection and processing of the data you submit, as described in our Privacy Policy.
5. User conduct
When using this Website, you agree not to:
- Use the Website for any unlawful purpose or in violation of these terms
- Attempt to gain unauthorized access to any part of the Website or its systems
- Interfere with or disrupt the Website's functionality
- Submit false, misleading, or harmful information through any form or tool
- Scrape, crawl, or use automated tools to extract content without permission
6. Third-party links
This Website may contain links to external websites or services. MÄO Agency is not responsible for the content, privacy practices, or availability of any third-party websites. Accessing external links is at your own risk.
7. Disclaimer of warranties
This Website is provided "as is" and "as available" without warranties of any kind, whether express or implied. MÄO Agency does not warrant that the Website will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, MÄO Agency disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of liability
To the maximum extent permitted by applicable law, MÄO Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, including but not limited to loss of profits, data, or business opportunities.
9. LSSI-CE compliance
In accordance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following information is provided:
- Owner: MÄO Agency (Jessica Gavalda)
- Location: Barcelona, Spain
- Email: hello@maoagency.com
- Activity: Branding, web design, and digital marketing services
10. Governing law and jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Spain. Any disputes arising from the use of this Website shall be submitted to the courts of Barcelona, Spain, unless otherwise required by mandatory consumer protection legislation.
11. Changes to these terms
MÄO Agency reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon publication on this page. Continued use of the Website after any changes constitutes acceptance of the updated terms.
12. Contact
For any questions regarding these terms, please contact us at hello@maoagency.com.